MOONEYES-English

MOON OF JAPAN, INC.
2-10 Honmoku-Miyahara
Naka-ku Yokohama, Kanagawa 231-0804
JAPAN

Phone：045-623-5999   FAX：045-623-9665
E-mail Address：shop@mooneyes.co.jp

Steve Sare

Shipping charge is based on final weight and size of packed order. Shipping rates are a direct charge from the courier for international shipping.

All orders from outside of Japan will be charged a 7% packaging/handling fee, calculated by the total amount of the final invoice (does not include shipping)

Final payment due in full once the order is finalized. Once payment is confirmed and cleared, the order is sent from JAPAN.

Orders are taken via our online shop, telephone/fax and mail order.

Delivery times depend on shipping method. We offer a variety of choices for your convenience but require express mail (EMS) for higher priced orders enabling package tracking and insurance. EMS generally takes up to five business days for delivery around the world, however other methods can take up to six weeks.

Bank Transfer , Credit Card , PayPal

There are no returns or exchanges accepted unless the item ordered has a factory-defect. We do our best to completely inspect each item prior to packaging. However, in any such case, please contact us within 30 days of your order date so we can assist you with resolving any issue.

We strive for the highest degree in quality assurance in our products. Many parts are made in USA. Please understand that certain parts will require time for preparation and delivery. In some cases, parts are hand-made and may take more than one month for processing.